Help! My Franchisor is Destroying my Business!

Business Law Notes

Fall 2005 Edition



By M. Blen Gee, Jr.

Our office recently received an e-mail from a franchisee who was nearing the point of desperation in his dealings with his franchisor. His story was an all too typical tale: a franchisor only interested in selling new franchises; no support; no communication; failure to implement new technologies; threats; mandatory purchases of goods marked up 100% or more; and nothing being done to improve the situation. Here it is our quick e-mail response, modified only slightly for this article:

I am sorry to hear that you are having trouble with your franchise. Unfortunately, this is an all too common problem. There are a lot of potential options, but it depends on the particular facts of your situation as to what would be the best course of action. Here are some general ideas about your options:

  1. If a large number of the franchisees are united, a franchisee association can be formed. The very existence of a franchisee association can moderate the harsh conduct of a franchisor. Also, it allows the franchisees to pool their resources for legal advice and group buying, to have a united voice on franchisor issues, to have a unified strategy in dealing with the franchisor, etc. Our firm could help you with the formation of such an association.
  2. With respect to your personal situation we would have to review your franchise agreement, any amendments, the UFOC (Uniform Franchise Offering Circular), brochures and other promotional information given to you before you signed the franchise agreement, and pertinent correspondence from the franchisor since you signed the agreement. Especially important are the terms of the franchise agreement. Frequently, the franchise agreement is very tightly drafted with many onerous provisions. Generally speaking, the courts uphold the franchise agreements as written, which can be a severe problem. However, from time to time, a franchise agreement may contain a glaring loophole that would allow you to get out of it. Also, the franchisor may be in breach of the agreement to a sufficiently great extent to allow you to abrogate the agreement. We would need to do a detailed review of these materials and a thorough interview of you by phone to get a complete history of your situation and develop a strategy.
  3. It probably is possible for a group of franchisees who have the same basic issues to pool their resources and file a lawsuit as a group. Many franchise agreements these days have a requirement that any dispute be submitted to arbitration. If your agreement contains such a provision, you probably cannot file a lawsuit; you will have to arbitrate. In general, it is possible for franchisees to commence an arbitration as a group. However, some franchise agreements have limitations on group arbitrations and the franchise agreement would have to be examined. If a franchisee association is formed, the association could finance a “test case.”
  4. With respect to any requirement by the franchisor that you purchase products from him, the federal antitrust laws may provide some protection. This will depend on the circumstances of the particular case but could be quite useful.
  5. Bankruptcy, of course, is a possible option. This depends on your personal financial situation. Careful planning is required to maximize the benefits of a bankruptcy.
  6. A sale of your franchise to some other person is always a possibility. Sometimes a business has more “goodwill” value than the owner realizes. A favorable lease may have value. An established location with a regular clientele may have value. Your customer list may have value. Sometimes the business can be sold outside the franchise system. Restrictions in your franchise agreement would have to be carefully examined, however.

I have attached several issues of our firm newsletter which contain some franchise related articles that may be helpful. I especially call your attention to the article “Exiting of Troubled Franchise” contained in the Fall 2004 issue.


By Jean Winborne Boyles

The Bankruptcy Abuse Prevention and Consumer Protection Act was signed into law in April and became effective October 17, 2005. This revision of the Bankruptcy Code was in the making for many years. It was primarily supported by credit card companies whose debts were being fully discharged in Chapter 7 cases. This new law puts into place a Means Test for Chapter 7 debtors. In short, any debtor wishing to file Chapter 7 bankruptcy, whose income is over the State means as defined by the Internal Revenue Service, will have to file Chapter 13 bankruptcy. The filing of a Chapter 13 case means that the debtor will have to pay a dividend on each debt to his creditors over a period of three to five years. Previously a Means Test was not applicable and the debtor could file a Chapter 7 case and discharge all his unsecured debt if he had no assets after asserting his state exemptions.

There were quite a few filings prior to October 17th and there have been few filings since then. The various federal districts are in the process of setting up certain rules regarding the change in the law. More responsibility is placed on the attorney to seek information concerning the debtor’s financial state. I anticipate that there will be far fewer Chapter 7 Petitions filed. The filing of a Chapter 7 case will be more expensive which will make it more difficult for people in financial trouble to seek Bankruptcy protection.

Due to the increased costs of oil prices and the large natural disasters in our country, many more individuals will be seeking bankruptcy but most likely will find it harder to find the relief which they found under the previous Act. This, in turn, will hurt non-consumer creditors.

Recent Developments in Business Tax Law

Code Section 1031-Exchange of property held for productive use or investment-FCC licenses. Taxpayer’s exchange of FCC licenses to rights in two radio bandwidths for FCC licenses to right in two other radio bandwidths qualifies as like kind exchange. (PLR 200532008)

Code Section 1031-Like-kind property exchanges-timberlands. Exchange of taxpayer’s 100% interest in old-growth timberlands, held for investment, for timber corp.’s reproduction timberland, also held for investment, will be like-kind exchange. (PLR 200541037)

James M. Barton, et ux. v. Commissioner, (2005) TC Memo 2005-97: This case dealt with IRC § 162 – Business deductions/auto and entertainment expenses-substantiation. Held: the company sales representative was not entitled to unreimbursed employee business expense deduction above the amount that the IRS allowed because the taxpayer did not meet strict substantiation requirements as to purported auto expenses. In this case , the noncontemporaneous reconstructed mileage log directly conflicted with other evidence that the sales rep had flown to the same locations on the same day for which he claimed auto mileage. Credit card summary statements were similarly unpersuasive where they failed to delineate between business and personal auto use. Also, entertainment expense claims, supported only by vague testimony and the same mixed business/ personal use credit card statements offered for auto expenses, were likewise rejected.


About our Authors:

M. Blen Gee, Jr. is an honors graduate of the University of North Carolina School of Law. His areas of concentration include business and corporate law, including sales of businesses; business litigation, including arbitration and mediation; franchise law; automobile dealer law; and insurance company insolvency. Mr. Gee has earned the highest peer-review rating for professional excellence and ethical standards by the national publication Martindale Hubbell.

Jean Winborne Boyles concentrates her practice in health law, corporate law, bankruptcy and creditors’ rights, commercial leasing, antitrust and state administrative law.

DISCLAIMER: Johnson, Hearn, Vinegar & Gee, PLLC, provides this newsletter for general information only. The materials contained herein may not reflect the most current legal developments. Such material does not constitute legal advice, and no person should act or refrain from acting on the basis of any information contained In this newsletter without seeking appropriate legal or other professional advice on their particular circumstances. Johnson, Hearn, Vinegar & Gee, PLLC and all contributing authors expressly disclaim all liability to any person with respect to the contents of this newsletter, and with respect to any act or failure to act made in reliance on any material contained herein. Distribution of this newsletter does not create or constitute an attorney-client relationship between the firm and any reader or user of such information.

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